Ability to see original conversation.

Ability to see  related / original conversation information if  I've been assigned a specific message from the conversation as a task.

For the time being managing this from the priority inbox isn't really feasible because of the time it can take to locate the specific message (since it's a task I was assigned, I only know the username.) As an example: I spent 5-10 minutes trying to find the exact conversation on several occasions today. That's sort of messing around doesn't work at scale.

  • Sarunas Siminavicius
  • Jul 15 2019
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  • Guest commented
    7 Jun, 2021 02:36pm

    Agreed--need to see the original text. When I need to reject a post that my admin has made, I want to explain why the post was rejected. However, the pop-up totally covers the current post, and I cannot move it aside. It would be helpful to be able to view the post as I am informing the account rep as to why it is incorrect.