How do I add an idea?
Select the 'New Idea' button and choose the category that your idea belongs to, then add the idea title and the details related to the idea.
* Ideas added without any details may be rejected.
How does an idea get implemented?
Our Product and Development Team look at the most popular features and review these so that they can be added to our Product Roadmap. The higher the vote, the higher the popularity. Please note that votes are counted per company and not by users so where there are 2 or more votes from the same company these will count as 1 vote.
How do I know when my idea has been selected to be worked on?
When logging into the portal you will be able to see the status of an idea. This way you can easily see if the idea you have suggested has been selected by our Product & Development teams. Please note that when signing up to the Feedback Portal you will be added into our mailing list for when we wish to contact users about upcoming projects and features. If you do not wish to be part of this mailing list please unsubscribe from this list.
What is the portal not used for?
This portal should not be used to log support issues or to report any complaints.
Guest
Totally agree. Most of my clients want a more streamlined app process and the ability to post from their phone. The interface is lagging behind what Sprout Social offers as a comparison.
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Agree. Feels like I'm using a system that is dead.
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Agreed. Social media is more mobile than ever and is only going to continue that route. The app should be the number one priority these days and include all the features of the desktop.
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