How do I add an idea?
Select the 'New Idea' button and choose the category that your idea belongs to, then add the idea title and the details related to the idea.
* Ideas added without any details may be rejected.
How does an idea get implemented?
Our Product and Development Team look at the most popular features and review these so that they can be added to our Product Roadmap. The higher the vote, the higher the popularity. Please note that votes are counted per company and not by users so where there are 2 or more votes from the same company these will count as 1 vote.
How do I know when my idea has been selected to be worked on?
When logging into the portal you will be able to see the status of an idea. This way you can easily see if the idea you have suggested has been selected by our Product & Development teams. Please note that when signing up to the Feedback Portal you will be added into our mailing list for when we wish to contact users about upcoming projects and features. If you do not wish to be part of this mailing list please unsubscribe from this list.
What is the portal not used for?
This portal should not be used to log support issues or to report any complaints.
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It's frustrating. I can pull up a yearly report in seconds for Twitter and Instagram but sadly not for Facebook. It makes the task of comparing quite laborious as I can only look month by month instead of having a nice clear graph of the full year like the others.
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Setting custom parameters should be standard option
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I would love to to be able to pull quarterly reports!
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Agreed, It would be really great to be able having a report for the entire year ahead.
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Agreed! It would be extremely valuable to be able to pull a report for your client for the entire year or to pull the year previous to compare year over year. This helps us as an agency show our value and helps us work efficiently instead of having to pull stats by hand.
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