Desktop notifications for streams

Right now only the priority inbox can send notifications on any engagements.

However, the minimum refresh rate for priority inbox is 15 minutes. 

Response rates could be much higher for teams looking to focus on customer service by having the same notifications from streams.

  • Guest
  • Oct 17 2018
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  • Jenn Freemyer commented
    17 Dec, 2020 06:23pm

    YES! It's silly that just because I have the Traction account, I have to wait 45 minutes for my inbox to refresh. We need to be able to respond to messages as soon as possible. This would be extremely helpful and many other services already provide this feature...