How do I add an idea?
Select the 'New Idea' button and choose the category that your idea belongs to, then add the idea title and the details related to the idea.* Ideas added without any details may be rejected.
We would love to see the monitoring tool include a cleaner and more robust area for reviews. The integration with Review Push feels substandard to me and not up to the quality I expect from Sendible. API access is already available for Facebook as well as Google My Business so pulling in those reviews natively should be easy. TripAdvisor and Yelp are already there too.
If native integration as an additional service is not feasible, then perhaps a partnership with a more established player such as ReviewTrackers would be ideal. Even an option for connecting to the service used by people with several choices.
Either way, reviews are critical to success and only growing in importance. The platform should adopt this in some way.