How do I add an idea?
Select the 'New Idea' button and choose the category that your idea belongs to, then add the idea title and the details related to the idea.* Ideas added without any details may be rejected.
A conversation thread in Sendible sometimes needs to sent out of Sendible to another system like CRM or Complaints Management system for further processing. By implementing a webhook that allows users to set up an endpoint and pass into it a know JSON structure, the receiving CRM or Complaints Management System can then be invoked via the webhook and consume the thread.
This will increase adoption of Sendbile and make it more integrated with other organisation systems.